TIP: A Smart Scheduling team creates a peaceful workflow. To create a peaceful office workflow where your members are served in a timely manner, you need to consider a number of components when scheduling. The norm for most medical practices is to consider these 5 elements when creating an appointment for a patient: Doctor’s schedule....
TIP: A practice manager should have all the answers. Business owners often fill managerial positions with current employees who have demonstrated loyalty to the company over the years. This is good. But there are basic skills that all managers must possess. Loyalty is definitely one of them, but apart from character traits such as leadership...
TIP: Employee training, consider it a future return on your investment. Investing in employee training is one of the best decisions a company can make. Whether it’s an excel class, a customer service seminar, a healthcare compliance conference, any training is worth it. Employees will feel appreciated, patients will experience the rewards. Most of the...
TIP: Patients First Mentality = Member Retention. Believe it or not. Medical practice managers often do not prioritize patient care when creating an office workflow. Big mistake! “Patients First” should be the only thing in mind when creating efficient workflows. Learn more about our Workflow Analysis review services. Click link below. Workflow Analysis
TIP: Data capture to create valuable metrics. Every medical practice owner / manager must ensure that their EPM / EHR software can provide daily, weekly, and quarterly reports for each department. Monitoring an employee’s performance and overall practice performance is only determined complete when detailed data for each department is available at the time of...
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