Creating an appointment should not be an automatic action. This must be governed by precise information that dictates what is the best day and time for each appointment. We conduct multiple training lessons and focus on scheduling strategies based on many different criteria to create smart appointments.

Establishing a loving and compassionate relationship with your members should be your primary focus in order to keep your center open for generations to come. Help your staff with training on: Dos and Don'ts of Communicating with a Patient. How to avoid conflict situations and handle difficult patients.

We have unique retention initiatives that will help you retain your members. We work together with your Director of Member Services to create an incredible plan. Getting a new affiliate is just as hard as keeping them happy. The first few weeks play a crucial role in developing a lasting relationship. Happy members create referrals; and happy and knowledgeable employees keep patients satisfied.