Our Smart Approach

Smart Solutions. Better Care.

We are data driven. We analyze. We plan. We create. We implement. We guarantee success! Smart solutions to office workflows and departmental struggles and better care for your members is our main concern.

Workflow Analysis & Work Redesign

We specialize in workflow analysis and work redesign. We find the missing pieces that contribute to errors in performance and provide the training necessary. We help you allocate your resources efficiently!

HIPAA & Risk Management

A trained staff is a staff that avoids great tribulations. We offer training in HIPAA compliance and how to manage risks for the company. Avoid penalties for lack of training for your employees. Stay informed! Receive a Free HIPAA Handbook!

Customer Service & Retention

All processes are design to put patients first! From New Member Welcome Kits to Customer Service training and great Member Retention Initiavites. Member Satisfaction is a Must to keep growing and become the number one choice in South Florida.

Guaranteed Positive Results

Experience Lower No-Shows and Cancelations; Reduce Hospitalizations; Improve MRA Scores, meet HEDIS Measures and maintain Healthcare Compliance; Decrease Payroll Costs; Increase Membership; Improve Workflow and Open more practices!

Website Design & Hosting

As technology advances, our way of promoting services has advanced. Having a cyber presence is a must to show services to an audience of thousands of users. We create web pages for all budgets, with high quality programming.

Proactive Administrative System

PAS is a well-designed training that delineates the 5 Main Areas an Administrator MUST conquer to run a Medical Center successfully. This training which includes a week by week Operational Plan. Goals that must be met to obtain quantitative positive results!

Talent Acquisition

Have any of your employees resigned or are you opening a new center? Call us to find trained staff quickly. Don't let work be delayed due to understaffing. Trust us to manage a talent search.

We have a Path to Your Success!

1. Workflow Analysis & Work Redesign

2. New Systems & Processes

3. New Policies & Procedures

4. Training & Implementation