TIP: Success LOVES Planning. “Success loves planning.” You’ve probably heard this before, but not many medical centers actually plan for success or even plan at all. The main goal is to increase membership and open many medical centers. Yes. All practices have that goal. How to get there, well, that’s when a doable plan comes...
TIP: New Community. New Everything! Are you opening a new location? As with any business, opening an additional location is a time for celebration. It means that your hard work is paying off. Now, different areas in Miami mean a completely different community. Your decisions, from office layout to the staff you choose and the...
TIP: Train your leaders. Being proactive can save you money. Let’s talk about being proactive. For example: Taking action before the Holidays knock on the door. Don’t you just love the holidays? The smells, the food, the music… everything is magical. The vacation months between the end of October and the second week of January...
TIP: Due Diligence – Get to Know your Specialists How are you building your network of specialists? How do you choose your external specialists? Do you have a specific criteria? Do you do any kind of research? Through our consulting services, we have learned that a small amount of time, if any, is spent building...
TIP: Treat all patients as new patients As a member, there is nothing more satisfying than being a new patient no matter the medical facility. For the first few weeks, even up to 3 months, all staff members will give you their utmost care and attention. Naturally, once you are considered a “regular” things start...
TIP: Get patients involved in their care. EHR systems have improved dramatically when it comes to helping clinicians identify patients who are missing certain preventive care and / or screening tests. Just as these EHR alerts are a great tool to ensure patients are up-to-date with preventive care solutions, relying solely on the EHR has...
TIP: KEEP THE FAMILY SECRET. During one of our staff trainings on the HIPPA regulations, a very vocal employee had her own opinion on Protected Health Information (PHI) and how to keep it safe. I vividly remember her saying: It’s like keeping family secrets… there is always an aunt who unfortunately has a disease that...
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